Defines the time since an action:
- Days since creation (form or task)
- Days since last edit (form or task)
- Days since available (tasks only)
Select the form or task to automate and define the statuses in which it should apply.
The object must include an attribute representing the defined time (for example: Timer X days). This is the label that associates that object type with scheduled automations.
Once these three elements are configured, you can create automations according to the available options for each object type.
- X days since available
- Open, In Progress, or On Hold
- Timer X days (TA available)
A task can be automatically completed 30 days after creation.
For this to work, the task must be based on a template that contains the associated attribute.
- X days since last edit
- Open, In Progress, or In Review
- Timer X days (FO last edit)
A form can be cancelled 21 days after creation.
For this to work, the form template must have a pre-configured associated attribute.
Simply for the configured time to elapse and the process will run.